46. A secretary is responsible for a range of administrative and __________ duties that are essential to the efficient operation of a business.
- 1) clerical;
- 2) equitable;
- 3) menial;
- 4) stationary.
47. Today, more and more secretarial staff use PCs to run database management, ___________ publishing, and computer graphics software.
- 1) desktop;
- 2) keyboard;
- 3) virtual;
- 4) workstation.
48. The Scientific Management Theory (1890-1940): At the ___________ of the century, the most notable organizations were large and industrialized, and often they included ongoing, routine tasks that manufactured a variety of products.
- 1) term;
- 2) tip;
- 3) top;
- 4) turn.
49. The United States highly _____________ scientific and technical matters, including careful measurement and specification of activities and results, so management tended to be the same.
- 1) achieved;
- 2) awarded;
- 3) prized;
- 4) won.
50. The Bureaucratic Management Theory (1930-1950): Max Weber __________ the scientific management theory, focussing on dividing organizations into hierarchies to establish strong lines of authority and control; he suggested organizations develop comprehensive and detailed standard operating procedures for all routinized tasks.
- 1) embattled;
- 2) embellished;
- 3) emblazoned;
- 4) embodied.
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